Help & Information
When you interact with us, whether by using our Website or communicating with us, we may collect the following information about you:
Information you give us: you may give us information about yourself if you sign up for an account on our Website, place an order for products, complete any online forms, such as registration forms, competitions, and surveys, opt in to receive our newsletters and special offers, enter a competition or promotion, participate in social media functions with our Website, or correspond with us by email, telephone, social media or otherwise.
We collect Device Information using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Depending on what you provide, this information can include your name, address or location, phone number and email address, date of birth, gender, purchase information, shopping preferences, images and financial information, including your credit or debit card details, although we do not hold them, our payment processors do.
If you register an account on the Website, then you may choose to give us your nickname. Information we receive from other accounts or sources: we can receive information about you from other sources, such as from your payment and delivery service providers.
When you submit an order on our online store, as part of our order processing procedures, we may collect, use or disclose the personal information you give us such as your name, address, and email address and contact number in order to, amongst others, facilitate your use of our Service, process your order, make arrangements for collection of the product(s) you ordered and/or compare information for verification.
When you browse our online store, we also automatically receive information such as your computer’s internet protocol (IP) address which helps us learn about your browser and operating system in order to help us improve our website and our Services.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
We collect your information to;
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for collection and/or return a purchased item, you shall be deemed to consent to us collecting, using and/or disclosing it for that purpose only.
If we ask for your personal information for a secondary purpose, like marketing, we will either ask obtain your express consent, or provide you with an opportunity choose not to provide your personal information for that purpose.
How do I withdraw my consent?
You may withdraw your consent to the continued collection, use and/or disclosure of your personal information for the purposes and in the manner described herein or in our Terms of Service, at anytime, by contacting us at the address specified below.
We may disclose your personal information to the relevant legal, regulatory, governmental, tax or other law enforcement authority if we are required by law to do so or to our legal advisers if you violate our Terms of Service.
Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored on Shopify’s data storage databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to submit your order, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The transaction data is stored only as long as is necessary to complete the transaction. After that is complete, the transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and UnionPay. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we adhere to the standards set by PCI-DSS and implement additional measures in accordance with generally accepted industry standards.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:
HH Dynamic Sports Hub
Email Address: email@example.com
Postal Address: Unit No. 7, 8, 9, Block B, Lot 71168, Kampung Beribi, Mukim Gadong B, Jalan Gadong, Brunei-Muara, Negara Brunei Darussalam